Contact and feedback
The fastest way to improve a deterministic check is to see the exact mismatch a broker encountered. This deployment does not currently have a support inbox, public email address, or feedback form configured, so there is no submit action on this page to pretend otherwise.
Configuration needed
The deployment owner needs to provide a support destination before this page can accept or direct messages. Until then, use the internal trial channel supplied by that owner and do not send customer documents through an unapproved channel.
Include these details
- The route and action that led to the problem, such as bank-statement review or payslip extraction.
- The extraction mode and provider configuration shown by the deployment, plus whether the PDF had a usable text layer.
- What the document visibly showed, what Broker Lens extracted or flagged, and what you expected it to do instead.
- Browser and operating system details, and whether the issue can be reproduced with a synthetic or redacted fixture.
Keep the report safe to share
Do not attach a customer PDF, extracted financial data, credentials, or other identifying details. Describe the shape of the issue with synthetic values or a redacted screenshot instead. The original document and a flag still need human review in the tool; neither is proof of a document’s authenticity.